ICN Location and Contacting Us

The ICN (Intensive Care Nursery) is located at Children's Hospital at Dartmouth Hitchcock Medical Center at One Medical Center Drive in Lebanon, NH, on Level 5 next to the Birthing Pavilion.

During your family's stay in the ICN, you may park in the:

  • Main Entrance parking lot
  • Parking Garage

Please refer to the Parking, Transportation, and Maps page on the Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics website for additional information, including entrance hours.

North Entrance closure

Please note that the North Entrance is closed due to the construction of the new patient pavilion.

Learn more about the project

Contacting the ICN

The phone number for the ICN is 603-650-7256.

There is a toll-free parent line: 1-866-ICN BABY or 1-866-426-2229.

We will provide you with a special code that allows you to call in to check on your baby. Please do not share this code with others, as this is a special number only for parents.

You are welcome to call any time day or night to talk to your baby's nurse. They are happy to give you an update on your baby, but if you have questions that they cannot answer, we can arrange to have a medical provider call you.

Gas vouchers

Irving gas vouchers may be available for those families who must travel to the ICN. Speak to your social worker for more information about these vouchers.

Using myDH to check your baby's test results

You can sign up to use myDH to view your baby's test results and notes.

Please note that you may see information that you don't understand. Be sure to ask us if you have any questions or concerns.

Leaving the hospital at discharge

Please use the Main Entrance when you and your family are ready to leave the hospital at discharge.

The ICN staff will give you a parking pass that will allow you to park at the Main Entrance circle for 45 minutes. During this time, you may return to the ICN to gather your family members and belongings.